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Strategy

Retail Displays: The Most Underutilized Growth Lever for CPG Brand Marketers

POSTED ON: 06/03/26
Hershey Retail Display

For consumer packaged goods (CPG) brand marketers, distribution used to be the goal. Today, it’s just the starting point. In crowded retail environments, whether grocery, mass, or specialty, the shelf is no longer enough. Visibility at the moment of purchase is what drives growth. 

And that’s where retail displays outperform nearly every other marketing investment. Retail displays are not just merchandising tools. They are high-impact conversion assets that influence shopper behavior in real time.

Read on to gain actionable insight on 

shelf display

The Data Behind In-Store Influence

Despite the growth of eCommerce and retail media, the majority of CPG purchase decisions still happen in-store and often on impulse.

  • 76% of shoppers discover new products through retail displays 
  • 63% say displays influence brand choice
  • Over 70% of purchase decisions are made in-store 
  • 9 in 10 shoppers make impulse purchases during store visits

This data reveals a critical shift in mindset: Retail is not just a channel; it’s a live conversion environment.

Why Retail Displays Drive Conversion

Retail displays succeed because they align perfectly with how shoppers actually behave:

loreal retail display

1. Decisions Are Made in the Moment: Shoppers enter stores with intent, but not always with a final decision. Displays help close that gap.

2. Attention Is Visual and Limited: Displays communicate instantly. They don’t rely on search, scrolling, or clicks—just immediate visual impact.

3. Proximity Equals Purchase: The closer a product is to the shopper’s decision point, the higher the likelihood of conversion.

By delivering the right message in the right way at the right moment, retail displays have a high potential to impact consumer behavior directly where it matters most: at the point-of-purchase.

The ROI: What the Best Brands Already Know

Retail displays are one of the few marketing investments that can drive immediate, measurable returns:

  • 19–33% average sales lift depending on placement
  • Up to 30% lift during promotional campaigns
  • ~11% incremental revenue gains with optimized display execution

But ROI isn’t just about lift. Displays also deliver:

  • High visibility: Increased brand visibility in crowded categories
  • Lasting impressions: Stronger shopper recall in a muddled marketplace
  • Improved collaboration: Better retailer relationships through performance

The Hidden Problem: Execution Failure

Clearly, the potential benefits or retail displays are huge. So why don’t they always perform as expected? Here’s where many CPG brands fall short:

Even well-designed displays fail due to poor execution. Up to 40% of retail displays are never properly installed or maintained. That means nearly half of display investments underperform before a shopper even sees them.

Winning brands solve this by treating displays as a repeatable system—not a one-time campaign. And by partnering with display experts who ensure excellence from design to installation.

How Leading CPG Brands Win With Retail Displays

Beverage Displays

Top-performing brands approach retail displays strategically, not tactically. Follow their lead to make the most of your in-store marketing spend.

1. Match Display Type to Shopper Intent

Different formats serve different roles:

  • Endcaps drive awareness and volume
  • Floor displays disrupt and scale
  • Counter displays trigger impulse purchases

Looking for examples in action? Explore display formats and executions from the custom retail display solution experts.

Bigelow Tea Display

2. Design for Speed and Clarity

Shoppers don’t read—they scan. That’s why effective displays:

  • Communicate value in seconds: delivering your product’s most compelling selling points in a format shoppers can absorb at a glance.
  • Use bold, simple messaging: leveraging concise, benefit-driven language and strong visual cues to maximize engagement and message retention.
  • Instantly reinforce your brand: ensuring every display serves as a brand touchpoint that enhances awareness, credibility, and purchase confidence.

3. Measure Like It’s Media

Leading brands track multiple metrics to learn what’s working and why:

  • Sales lift: measuring how effectively in-store marketing drives higher product sales and purchase volume.
  • Conversion rates: evaluating a campaign’s ability to turn shopper interest into completed purchases.
  • Incremental revenue: quantifying the new revenue created by retail marketing initiatives that would not have occurred otherwise.
  • Store-level performance: assessing how marketing programs influence results across different retail locations and markets

4. Align With Retailer Goals

The more you help your retail partners achieve their goals, the more enthusiastically they will support you in kind. Leading CPG brands realize that retailers prioritize:

  • Category growth: supporting long-term category performance by increasing shopper engagement, boosting sales velocity, and expanding market opportunities.
  • Shopper experience: enhancing the in-store environment with clear messaging, thoughtful merchandising, and seamless product discovery that improves customer satisfaction.
  • Basket size: leveraging cross-selling, upselling, and strategic product placement to increase the number and value of items purchased during each shopping trip.

Displays that support these goals are more likely to get approved, receive premium placement and stay on the floor longer.

video counter display

Visibility Is the New Distribution

In today’s retail landscape, being on the shelf is expected—not differentiating. What sets brands apart is how effectively they show up in-store. Retail displays:

  • Interrupt shopper autopilot to disrupt habits and incite action
  • Create physical brand moments that leave indelible memories
  • Drive incremental purchases without heavy discounting

This is especially critical as private label competition increases, shelf space tightens and margins shrink, forcing marketers to do more with less. As a result, retail displays are evolving into smarter, more integrated tools, featuring digitally enhanced experiences, data-driven design decisions and omnichannel integration with retail media.

But despite the new technology, their core advantage remains unchanged: The closer you are to the moment of purchase, the greater your influence.

Final Takeaway: Think Like a Media Strategist

The most successful CPG marketers are making a critical shift: They no longer see retail displays as fixtures; They see them as in-store media channels. That means:

  • Strategic planning:  creating a roadmap for in-store marketing initiatives that supports brand goals, retail partnerships, and revenue growth.
  • Performance tracking: measuring campaign effectiveness through real-time data and key performance indicators to ensure marketing investments deliver results.
  • Continuous optimization: identifying opportunities to improve campaign performance, enhance the shopper experience, and drive greater returns over time.

Brands that adopt this mindset will outperform—not because they spend more, but because they execute better.

Ready to Elevate Your Retail Display Strategy?

The difference between average and high-performing retail programs often comes down to execution. Contact us to start building your brand with more effective retail displays.

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