Rethinking Consumer Retail Tech to Target Younger Audiences
Over the past decade, consumer retail tech has advanced rapidly. Flat-screen televisions, gaming consoles and MP3 players used to dominate the market, sold primarily at big-name tech stores like Best Buy. Today, smartphones and other smart devices lead tech sales – and attract the attention of millennial and Gen Z consumers. But to draw in
LEARN MORE >The Original Holiday Pop-Up: What Retailers Can Learn from Spirit Halloween
Holiday pop-up retail defies expectations. The so-called retail apocalypse has in fact claimed a lot of victims. Circuit City, Toys”R”Us, Borders are all resting peacefully in the graveyard of “shoppings past”. But amidst all of the passings, there’s one retailer that continues to defy the ashes, and, like a vampire, latch onto its lifeblood: brick-and-mortar.
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Leveraging In-Store Shopping Technology
These days, who doesn’t shop without a smartphone glued to their hand or tucked into a pocket? Rather than fight the wave of smartphone apps or limit technology to the check-out area, brick-and-mortar brands should join the rising tide. In-store shopping technology apps and augmented reality can engage your customers– and expand your venue– in
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Beautifying Experiences: Tech-Savvy Services Boost Beauty Retail
Beauty retail is booming. Of all retail sectors, it’s the one that appears unstoppable, pushing the boundaries of what is possible in brick-and-mortar shops. The greatest way we see beauty retailers innovating right now is through the marriage of tech and service. The biggest names in beauty – Sephora, Ulta, Target, Macy’s – are all
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The Incredible Power of Movie Retail Partnerships
Soon to be released on DVD, Incredibles 2 has already stirred up a world of marketing buzz for movie retail partnerships. For the cinematic release in June, Disney partnered with no fewer than 14 brands ranging from McDonald’s to Zillow. The latter listed the Parr family home on its site, allowing visitors to explore every room
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Pop-Up Retail Moments at NYFW: Feminism, Color and Eye-Catching Experiences
Around Manhattan, Labor Day signals two things: the end of the summer and the arrival of New York Fashion Week (NYFW). This year was no different, with designers, retailers, models and celebrities descending on the Big Apple for a week of runway shows, events, parties – and pop-ups. YSL Beauty Hotel came to NYC Few
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Are You Ready for Holiday Retail 2018?
We are happy to present Rich Kizer and Georganne Bender as our Guest Bloggers this week writing about holiday retail. Rich and Georganne are consumer anthropologists, keynote speakers, authors, consultants who have helped thousands of businesses in retail, restaurant, hospitality, death care, and service industries since 1990. Fourth Quarter, the Golden Quarter; the big one
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The New Wellness Retail Opportunity: Beauty from Within
Wellness retail has gotten increasingly popular over the past few years. But this year, the category is on fire, becoming a trend that is fueling and influencing consumers’ lives and retailers’ behavior. Beyond just natural products and healthy foods, health and wellness is growing and permeating the industry from within. Brands and shoppers are full-on
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Retail Sales Staff Training: Your On-Site and Online Secret Weapon
A user-friendly site. Chat features. Strong images. E-commerce retailers have been using these UX tactics and more to humanize the online shopping experience. But all told, in the realm of personal warmth, human interaction, humor and caring, e-commerce can’t stand toe-to-toe with the in-store experience…and it probably never will. You may say, shopping today is only about price, variety and convenience. If that were the case, brick and mortar
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